Frequently asked questions

A Colombian technology company based in Mosquera, Cundinamarca. We design custom solutions and implement existing ones in IT infrastructure, web development, data, automation, productivity and artificial intelligence.

Startups, small and mid-sized businesses, service companies, retailers, technology consultancies and public institutions.

Yes. We serve all of Colombia remotely and arrange visits in Mosquera, the Sabana de Occidente and Bogotá when the project requires it.

Each project is quoted based on its scope. For a quick idea, use the AI Advisor on our site: you get a service recommendation and an advisor sends you a proposal with pricing.

It depends on the scope. We work in short stages so you see results within the first weeks, and we put the timeline in writing in the proposal.

Scope, stages, deliverables, timeline, price, warranties and support terms.

Yes. We offer ongoing support and maintenance, and we train your team to use and manage the solution.

A tool on our site where you describe your business and needs. Our AI builds a suggested service package and you can continue the conversation with an advisor on WhatsApp.

No. They are an automatically generated starting point. Scope and pricing are only final in a proposal accepted by both parties.

Yes. We build AI assistants connected to the official WhatsApp Business Platform, trained on your business information and able to hand off to a human advisor.

We use encrypted connections, access control and backups, and we process personal data in accordance with Colombia's Law 1581 of 2012. You can read our data processing policy at any time.

Write to datos@hostaddrees.com or to our WhatsApp. You can access, update, correct or delete your data and revoke your consent.

No. We only use technical storage to remember your preferences (theme and language) and reCAPTCHA verification.