CRM and customer follow-up
We implement a CRM to track customers, opportunities and tasks, with reminders and a sales pipeline.
Process Automation
Business process automation that saves you time
We connect your tools and automate repetitive tasks: orders, inventory, invoicing, customer follow-up and reports. Your team stops copying and pasting and focuses on work that adds value.
Why it matters
Fewer manual tasks, fewer errors
If your team moves data from one system to another, builds reports by hand or follows up with customers from notes and chats, there's a clear opportunity to automate.
We analyze your processes, identify the steps that can be automated and connect them with the tools you already use. When no suitable tool exists, we build a custom solution.
What’s included
What Process Automation includes
Inventory and orders
Real-time stock control, low-stock alerts and orders connected to your store or sales channels.
Connected invoicing
We integrate your sales with your accounting software or e-invoicing provider so you never enter data twice.
System integrations
We connect forms, email, WhatsApp, spreadsheets, stores and systems through APIs.
Automated workflows
Tasks that run on their own: notifications, approvals, scheduled reports and backups.
Custom development
When no tool fits, we build the application your process needs.
Who it’s for
Signs it's time to automate
- The same information gets entered twice in the system, in Excel and in chat.
- Inventory doesn't match what's actually in the warehouse.
- You lose customers because no one followed up in time.
- Reports eat up days of someone on your team's time every month.
Tools and technologies
We choose the technology for your case, prioritizing what you already use and what your team can maintain.
How we work
From assessment to results
Process map
We document how the process works today and where time is lost.
Design
We propose the automated workflow and tools, reusing what you already have.
Implementation
We configure, integrate and test with real cases.
Ongoing support
We train your team and fine-tune the workflow as it's used day to day.
FAQ
Your questions, answered
Do I have to replace the software I already use?
Not necessarily. We first try to connect what you already have. We only suggest replacing a tool when the current one can't solve the problem.
Are you an e-invoicing provider?
No. We integrate your processes with the e-invoicing provider or accounting software of your choice, so information flows without being entered again.
What happens if an automation fails?
We set up alerts and logs to detect errors, plus documentation so your team knows what to do. With ongoing support, we take care of fixing it.
Can you automate customer service on WhatsApp?
Yes. It's one of our services: AI assistants that respond, capture information and hand the conversation off to an advisor when needed.
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Let's talk
Let's talk about your project
Tell us what you need. Our AI gives you a recommendation in seconds and an advisor follows up on WhatsApp.