Agents that run tasks
Beyond answering, the agent checks inventory or calendars, creates quotes and tasks and follows up, with rules and human approval wherever you define it.
AI Agents and Chatbots
AI agents and chatbots for your business
We build AI agents that understand what your customer asks, check your systems and carry out tasks for you: they reply, quote, schedule and follow up 24/7, and hand the conversation off to a person when needed.
Why it matters
Instant service without losing the human touch
Your customers expect a fast reply, at any hour. An AI assistant answers frequently asked questions, guides customers and collects key information, while your team focuses on closing sales.
It's the same technology we use on our own website and WhatsApp: the assistant generates AI-powered proposals, saves the conversation history and connects the customer with an advisor at the right moment.
What’s included
What AI Agents and Chatbots includes
WhatsApp bot
Connected to the official WhatsApp Business Platform, with menus, AI-powered replies and follow-up messages.
Chat for your website
An assistant on your site that answers questions, recommends services or products and takes the customer to WhatsApp.
Trained on your business
Answers based on your catalog, prices, hours and policies, with rules so it doesn't make things up.
Handoff to an advisor
The bot detects when a person should step in and passes the conversation along with its context.
Customer records
Saves each contact's details and requests to your database or CRM.
Data protection
Data processing consent, message verification and best practices under Colombia's Law 1581 of 2012.
Who it’s for
Especially useful if…
- You get lots of repeat questions about prices, hours, shipping or availability.
- You lose customers after hours because no one replies at night or on weekends.
- Your team can't keep up with WhatsApp messages.
- You want to organize your contacts and know where your customers come from.
Tools and technologies
We choose the technology for your case, prioritizing what you already use and what your team can maintain.
How we work
From assessment to results
Script and knowledge
We define what the bot should answer, in what tone and when to hand off to a person.
Connection
We set up your number on WhatsApp Business Platform and the chat on your website.
Testing
We test with real conversations and fine-tune answers and rules.
Continuous improvement
We review conversations and improve the assistant as it's used.
FAQ
Your questions, answered
Do I need a new WhatsApp number?
Not necessarily. It can be a new number or one your business already uses. Before we start, we review your case and explain the options for connecting it to the official WhatsApp Business Platform.
Can the bot make up answers?
We configure it with your information and clear rules so it doesn't make up prices, timelines or facts. When it doesn't know something, it says so and offers to connect you with an advisor.
Are there WhatsApp fees?
Meta charges for some conversations and messages according to its current pricing, such as template messages sent by the business. We explain how it works before we start so there are no surprises.
Can I see the conversations?
Yes. They're logged so you can review them, and the advisor receives the context when taking over the conversation.
Does it also work on my website?
Yes. The same assistant can serve customers on your website and continue the conversation on WhatsApp without losing what the customer already said.
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Let's talk
Let's talk about your project
Tell us what you need. Our AI gives you a recommendation in seconds and an advisor follows up on WhatsApp.