IT Infrastructure and Support

Tech support and IT infrastructure for your business

We keep your computers, network and servers running and protected so your team can work without interruptions. We assess your setup, fix what is urgent and leave you with a preventive plan.

Networks and Wi-FiServers and hostingBackupsCybersecurity
Why it matters

Reliable technology, no surprises

When the network goes down, a computer slows to a crawl or an important file is lost, your operation grinds to a halt. Most of these problems can be prevented with well-designed infrastructure and ongoing maintenance.

At HostAddrees we review where your technology stands today, fix whatever puts your operation at risk and support you with preventive and corrective service. We work with what you already have and only recommend changes when they make sense for your business.

What’s included

What IT Infrastructure and Support includes

Networking and connectivity

Design, cabling and configuration of wired and Wi-Fi networks, segmentation, and fixes for outages or slow connections.

Servers and hosting

Installation and management of on-premises or cloud servers, web hosting, domains and business email.

Backups

Automatic backups following the 3-2-1 rule, with regular restore tests.

Cybersecurity

Managed antivirus, firewall, strong passwords, two-factor authentication and best practices for your team.

User support

Remote or on-site help with your team's computers, printers, software and accounts.

Preventive maintenance

Scheduled equipment checkups, updates, software cleanup and monitoring to catch failures before they happen.

Who it’s for

Does any of this sound familiar?

  • The network keeps failing or the internet is slow in parts of the office.
  • There are no backups or no one has checked that they can be restored.
  • Computers are slow and your team's time is spent waiting.
  • You don't know who has access to company accounts, email or information.
  • You depend on one person who knows all the passwords and settings.

Tools and technologies

LAN and Wi-Fi networksFirewallWindows and LinuxcPanel hostingCloud (Microsoft, Google, AWS)Business emailCloud backupsTwo-factor authentication (2FA)

We choose the technology for your case, prioritizing what you already use and what your team can maintain.

How we work

From assessment to results

  1. Assessment

    We review your network, computers, servers, backups and access, and give you a clear report with priorities.

  2. Plan

    We propose what to fix first, what to maintain and what to improve, with a defined scope and timeline.

  3. Implementation

    We configure, install and document everything: passwords, diagrams and procedures.

  4. Ongoing support

    Preventive maintenance, monitoring and help whenever you need it.

FAQ

Your questions, answered

Do you provide remote or on-site support?

Both. Most support is handled remotely and securely. For network installations, equipment or hands-on diagnostics, we schedule visits based on your location and the scope of the service.

What is the 3-2-1 backup rule?

Keeping three copies of your data, on two different types of media, with one of them off-site (for example, in the cloud). That way a failure, theft or attack can't wipe out all your data.

Can you manage our hosting and email?

Yes. We manage hosting, domains, SSL certificates and business email, and we help you migrate from one provider to another without losing information.

How do we get started?

With an assessment. Message us on WhatsApp or use the AI Advisor on our website: we'll ask you a few questions and suggest the next step.

Let's talk

Let's talk about your project

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